Contact Us

Got a question about something you've read on trendscatchers.co.uk, spotted an outdated bonus figure, or want to flag a casino we should be looking at? This page explains what we can help with and the quickest way to get a useful answer.

What we can help with

Non Gamstop Casinos is an independent research and comparison site covering casinos not on GamStop. We don't operate any of the casinos listed here, we don't process deposits or withdrawals, and we can't access anyone's player account. That means we're well placed to answer some things and genuinely unable to help with others.

• Questions about how we rate and rank sites like Betmica, Kikibet or Betninja
• Corrections — an out-of-date bonus term, a changed offer, or a factual error on any review
• Suggestions for a new non Gamstop casino, betting site or game type we haven't covered yet
• General feedback on how the site works or how we could explain something more clearly
• Media or partnership enquiries related to our content

What we can't help with

Because we're a review and comparison site rather than an operator, we can't do the following — for any of these, you'll need to contact the casino itself directly:

• Deposit, withdrawal or balance queries on your casino account
• Bonus disputes, wagering questions or account verification (KYC)
• Account closures, self-exclusion requests or password resets on a specific casino
• Complaints about a particular operator's customer service team

If you're looking to manage or take a break from gambling more broadly, our Responsible Gambling page covers the tools and options available, including how self-exclusion works outside the GAMSTOP scheme.

Before you get in touch

A lot of common questions are already answered elsewhere on the site, so it's worth a quick check first:

1. For a full rundown of how sites are researched, rated and compared, see our Non Gamstop Casinos UK 2026 guide
2. For background on who we are and how the site is funded, visit About Us
3. For the legal terms covering use of this site, check our Terms and Conditions

How we handle enquiries

We read every message that comes in, but we're a small editorial team rather than a customer support desk, so responses on operator-specific issues will point you back to the casino in question. Corrections and factual queries are the fastest to action — the more specific you can be (which page, which figure, what you think is wrong), the quicker we can look into it.

We don't request payment details, ID documents or account passwords through any contact channel, and we'd never ask for them. If anyone claiming to represent Non Gamstop Casinos asks you for this kind of information, treat it as suspicious and don't respond.

A note on independence

Non Gamstop Casinos may earn commission when readers sign up with a casino through links on this site. This has no bearing on how enquiries are handled, how corrections are assessed, or how sites are rated — commercial relationships don't buy a better score or a faster reply. All players contacting us should be 18 or over, in line with the age restrictions that apply across the sites we cover.